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Effective Date: October 22, 2026

Last Updated: October 22, 2026

The Resilient Self ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, trscs-pa.com (the "Site").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our contact forms and client portals. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

1. Important Medical Disclaimers & HIPAA

• Not for Emergencies: This Site and its contact forms are for general inquiries and scheduling only. If you are experiencing a mental health emergency or a medical crisis, please call 981 (or your local emergency services), go to the nearest emergency room, or call/text the Suicide & Crisis Lifeline at 988.

• Protected Health Information (PHI): Information submitted via standard contact forms on this Site is not encrypted to healthcare standards unless explicitly stated. Confidential clinical information, medical history, or details regarding your treatment should only be submitted through our secure, HIPAA-compliant Client Portal or discussed directly with your provider.

• HIPAA Notice of Privacy Practices: A separate Notice of Privacy Practices (NPP) governs how protected health information (PHI) is handled under the Health Insurance Portability and Accountability Act (HIPAA). The HIPAA NPP applies to clinical care and client communications, whereas this Privacy Policy applies to website interactions and digital services.

2. Information We Collect

We may collect personal information about you in a variety of ways depending on how you interact with our Site:

Personal Data Provided Directly by You

• Contact Information: Name, email address, phone number, and preferred contact method provided when filling out a contact form or requesting an appointment.

• Communications: Message content or notes submitted via online forms or inquiries.

Automatically Collected Data

• Log and Device Data: Your IP address, browser type, operating system, referring URLs, pages viewed, access times, and general location data.

• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience, analyze web traffic, and optimize site navigation. You can adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.

3. How We Use Your Information

We use the information collected via the Site for legitimate business and clinical administration purposes, including to:

• Respond to inquiries and contact requests.

• Facilitate scheduling, appointments, and client portal access.

• Maintain, analyze, and improve Site performance, security, and user experience.

• Comply with legal obligations, state regulatory standards, and professional rules of conduct.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Site, managing client communications, or administering payment processing (e.g., website hosting providers, HIPAA-compliant telehealth/EHR platforms). These providers are contractually bound to maintain confidentiality and security.

• Legal Requirements: If required by law, court order, subpoena, or government regulation, or to protect the safety, rights, or property of The Resilient Self, our clients, or the public.

• Business Transfers: In the event of a merger, acquisition, or sale of practice assets, site user data may be transferred as a business asset in accordance with applicable laws.

5. Security of Your Data

We employ appropriate administrative, technical, and physical security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Access & Rectification: The right to request access to or correction of your personal data held by us.

• Deletion: The right to request that we delete your personal information, subject to legal and professional record-retention requirements.

• Opt-Out: The right to opt out of non-essential cookies or electronic marketing communications (via unsubscribe links in emails).

To exercise any of these rights, please contact us using the contact details provided below.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13 without parental consent. We do not knowingly collect personal information directly from children under 13 via the Site. If you believe a child under 13 has provided us with personal information online, please contact us so we can promptly delete it.

8. Third-Party Links

Our Site may contain links to external third-party websites or tools (e.g., client portals, educational resources). We are not responsible for the privacy practices, terms, or content of external sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting to the Site, with the updated "Effective Date" reflected at the top of the page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

The Resilient Self

Website: trscs-pa.com

Email: info@trscs-pa.com

Phone: 412-713-5837412-713-5837412412-713-5837

Mailing Address: 2400 Ansys Drive

                         Suite 102

                         Canonsburg, PA 15317